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| Desktop Level Services |
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The challenge for smaller businesses with only a few PCs or Macs is how to maintain productivity, keep data protected, and keep a skilled professional on-call to fix the occasional burned-up hard drive that took a lightening hit during the weekend's electrical storm without spending more on support fees than was originally spent on the computers.
No Contracts No Trip Charges Free Phone Support We won't nickel and dime you at every turn. We provide phone support for free to ensure maximum up time for our clietns. If we can't get you back up and running over the phone within 15 minutes, we'll be in your office within an hour on mission critical issues.
Small Office Desktop Support/Remote Help Desk Our desktop support services provide end-user suport and troubleshooting 24/7/365 via phone support, remote access support, or onsite support. We will also be happy to advise you on hardware, software and training concerns you have as you start or grow your business. Do you want to be able to call someone locally when you've got a computer problem? Don't want to have to submit a trouble ticket and wait a day or two for a call back? Hate the thought of unplugging your business computer, loading it into your car, and schleping it into the BigBox store just to stand in line waiting your turn to speak with the next available geek?
Let Us Be Your One Call Source For Technical Support
On-Site Support Our goal is to get your system back up and running within 1 hour. If the problem is too complex to be fixed on site, then we'll provide a loaner machine while we repair your system in our lab.
Planned Adds, Moves and Changes We change as you change. If you need to move your business out of your home, out of your current office, or out of the satate we'll handle the logistics for your move and then reinstall and configure your setup at your new location.
Marathon Technology Group...In Business to Keep Yours Running! |
No Need Is Too Small